Issue: if the shift has been configured with a clock-in for the entry and a clock-out for the exit, they must necessarily follow an order, so that the first clock-in will be of entry and the second of exit. If this order is not respected, the system generates an anomaly.
How to fix it: the Administrator user, the HR Manager or anyone in charge of solving employees' anomalies can change the direction of the incorrect stamping and subsequently reprocess it:
- Click on Attendance > Anomalies
- Open the anomaly and click on the clock-in to be modified
- Change the direction of the clock-in/out by selecting the correct one from the drop-down menu in the Direction field
- Click on Save